FAQ

Workshops

1. What is a typical class setting like?
   • We want to make your class as informative and enjoyable as possible. To do so, we limit the majority of our classes to 18 people or less. 
2. What do I need to bring to class? 
   • Each class is different since we are always covering different topics. We list out each requirement that we ask students to bring on our ticket descriptions. Typically, we provide everything that you will need for the class but if you are taking a computer-based class, you will need to bring your laptop.
3. I signed up for a workshop, but something came up and I cannot attend. What is your refund policy?
   • We’re sorry to have missed you! We will gladly offer you full course credit for a future workshop or refund your ticket amount minus $5 of your ticket price to cover our processing fees if we are given 48 hours notice. 
4. I signed up for a workshop, but something came up less than 48 hours ahead of time. Now what?
   • Unfortunately, we won’t be able to refund the cost of your ticket within 48 hours. Our educators are small businesses who work hard to make sure each workshop is awesome, and they need time to prepare their materials for you! *During Covid, we are going to make sure that if you are feeling ill and have to cancel during this window, we will give you class credit to use for the future! However, if you do not notify us prior to your event, we will not be able to issue a class credit. Our workshops require advance set up + preparation to make our classes the best. Which in small business land costs staff, supplies, + money to accomplish! 
5. I own a small business and I’d love to share my talents. Can I teach a workshop?
   • We would love to have you come teach a workshop! Connecting our community with the awesome talents of people like you is one of our favorite things. Email us at hello@bellsboxcollective.com to get access to our Educator Kit and questionnaire to see if working with us would be a good fit for you.

Event Rentals

1. What are your business hours?
   • Our event space is available for rent Saturdays and Sundays 9am – 9pm and weekdays from 10am – 8:30 pm. Subject to availability.
2. Do you offer payment terms?
   • Yes, we do! In our contract, you’ll find the full rundown of our payment schedule. We require a nonrefundable initial deposit to secure your date and final payments must be paid one week prior to your event.
3. What is the cleaning/damage fee?
   • For all events, we require a non-refundable $50 cleaning fee because we want to make sure our space is in perfect condition both before and after your event. In the rare case that our space is damaged, we have a damage fee outlined in our contract.
4. Do you allow for outside catering and alcohol?
   • We do! We allow outside catering and BYOB. We also can recommend some pretty awesome catering companies to work with as well!
5. Would my caterer have access to a kitchen?
   • Outside caterers have access to a small prep space but no access to cooking appliances or tools. We also require each outside caterer to sign a contract with us to protect our space. 
6. Can I schedule a tour of your space?
   • Of course! We’d love to show you around our sweet and pink event space.
7. What services do you provide?
   • We know that event planning isn’t everyone’s cup of tea! For those that would like it, we offer a Full lineup of design services and event rentals. We also offer studio space rental for photographers looking to expand their portfolio.